Choosing the Right Home Phone Service
One of the first things most of us want to do after moving is to get our home phone service up and running.
Today there are more choices than ever for home phone services, which most of us consider essential. More companies are competing for your business, offering competitive prices, but there's more to choosing your phone service than just price. You'll want to ensure that you're choosing a stable company that will be there when you need it.
Here are some things to look for:
Basic Services
- If you are switching to another ocmpany can you keep your phone number and phone book listing?
- Do 411, 911 and calling features still work the same way you are used to?
- Are there any costs to switch?
- What are the monthly fees?
- Will your new provider handle all the switching details with your current phone company?
What Phone Plans Are Available?
- Many home phone service providers offer packages that can help you save money on all your telecommunications needs when you go with one company. You may potentially save on:
- Additional calling features (voice mail, call waiting, 3-way calling, call forwarding, call display, etc.)
- Preferred long distance plans (daytime, evening and weekend calling)
- Bundling various services together (home phone, long distance, Internet, wireless, calling cards, toll free numbers)
Customer Service
- Who owns your account and manages your billing?
- Do they provide customer service?
- What other telecom services are available, such as Internet?
- Do the customer service hours fit your needs?
Flexibility
- What are your payment options (online, automatic monthly payment, credit card, cheque)?
- How hard or easy is it to change your plan if your needs change?
- If you get into a contract, can you live with the constraints over the long term?
Like your new home, your home phone service should suit your lifestyle.